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SHERIFF SUPPORT SPECIALIST

OVERVIEW Kitsap County Sheriff's Office is looking for the best and brightest individuals who want to join our family.Kitsap County offers challenging and exciting careers at one of the most beautiful areas in Washington State. We love where we work and live. When you become part of the team, you are welcomed into our close knit family. Our department is progressive and prides itself on keeping up with the latest technology and equipment. At Kitsap County, the sky is the limit.What you do here really matters, so stand out, be bold and be your best self. Position Information The ideal candidatefor this position will be able to perform a broad range of moderately complex clerical, financial and administrative support for the assigned division.The incumbent willevaluate and respond to difficult inquiries and problems within the scope of delegated authority in administrative matters; and demonstrates a high degree of confidentiality and accountability within an environment with a high degree of stress.QUALIFICATIONS FOR PERFORMANCE OF THE ESSENTIAL FUNCTIONS Required Education and Experience High School Diploma or GED, and Three years specialized office, customer service,and clerical support work involving receptionist duties including answering phones and daily operation of a computer and heavy public contact, and Experience using Microsoft Word, and Excel in an office setting; or Any equivalent combination of experience and education that provides the applicant with the desired knowledge, skills and ability required to perform the work.Preferred Education and Experience Clerical experience within a judicial or law enforcement agency.Required Licenses, Certificates, Examinations/Tests and Other Requirements Please note: The incumbent is responsible for obtaining and maintaining all of the following required licenses, certifications and other requirements. Prior to employment the successful candidate must: Submit official transcripts from an accredited college or university or business school, if education is being used to meet the minimum qualifications. Pass all job-related examinations/tests necessary to demonstrate required knowledge, skills and abilities, as determined by the hiring authority at time of job posting. In accordance with RCW 41.14.100, applicants must be a citizen of the United States who can read and write the English language. Pass multi-phased testing process including a credit and criminal background check through law enforcement agencies and a lie detection examination. At time of appointment the successful candidate must: Be able to fulfill all traveling requirements of this position and meet the qualifications and guidelines of the Fleet Risk Control Policies in the operation of a motor vehicle on County business. Within one year of appointment, the successful candidate must: Possess Washington State Access CertificationRequired Knowledge, Skills and Abilities Knowledge of: Standard office functions, methods, procedures and operation of standard office equipment. Record keeping, data entry and retrieval methods. Business English and arithmetic Legal requirements related to the work of the department or office assigned. Use of software including Microsoft Office. Acceptable telephone techniques. Skills and/or Ability to: Appear for scheduled work including shift work with regular and punctual attendance. Schedule and prioritize workflow to complete multiple tasks and meet regular deadlines. Maintain and uphold the upmost level of confidentiality where required. Perform a variety of tasks requiring a high level of accuracy and attention to detail. Learn and use the WACIC and NCIC software programs. Test for and maintain job-related certifications, such as ACCESS certification. Coordinate a variety of tasks. Take meeting minutes. Read, research, understand and interpret a variety of fiscal and legal documents. Interpret and apply laws, rules and regulations as they apply to the business function. Maintain a professional demeanor under heavy workload and stressful situations. Learn and operate the teletype and two way radio. Respond quickly, effectively and calmly in stressful and emergency situations. Type/keyboard efficiently and accurately at 40 WPM. Troubleshoot problems in assigned area of responsibility. Express ideas and convey information effectively both orally and in writing. Employ principles of good business correspondence. Research, prepare and maintain statistical and other records and reports. Adhere to Kitsap County Sheriff's Office policies, processes, guidelines, performance standards and expectations, including the Uniformed Crime Reporting guidelines. Establish and maintain effective working relationships with others using tact, courtesy and good judgment. Understand and execute oral and written instructions and procedures and apply available guidelines to varied operational requirements. Physically perform assigned duties. Work beyond normal working hours as required during peak workload periods.Working Conditions/Physical Activities (The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Kitsap County provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.) Work is performed primarily in a high stress office environment. Requires clear speaking and adequate hearing sufficient to communicate effectively and respond appropriately both in-person and on the telephone. Potentially hazardous conditions may be present when exposed to violent or hostile individuals. Work requires reviewing graphic incident reports, viewing of photos, video or other recordings of graphic crime scenes, taking emergency calls including from crime victims or a crime in progress, and encounters with victims, witnesses, and offenders in the office who may be very agitated, dangerous or difficult to work with. The incumbent must have the ability to quickly assess information and remain calm in extremely stressful situations. Shift work may be required. Positions in this class typically require: bending, stooping, reaching, handling/grasping documents, sitting and/or standing for extended periods of time, walking short distance, vision sufficient to read source materials and computer screen data and repetitive motions for computer use. Requires exertion of force of up to 30 pounds occasionally and/or 10 pounds frequently to lift/carry/move objects, files, and other materials.ILLUSTRATIVE EXAMPLE OF DUTIES Essential Job Functions (Depending on Job Assignment): Customer Service: Provide excellent customer service by assistingthe general public as a receptionist. Answer, call and process inquires and/or complaints and provide most current information, including applicable laws, regulations and ordinances pertaining to the business function. Receive and resolve operational problems.Fingerprint citizens for licensing, employment, schools, adoption, identification, etc. Interpret and apply laws, rules and regulations as they apply to the business function. Assist transient registered sex offenders with weekly check-in. Documentation management: Receive, review, prepare, type, organize, process, submit, route, distribute and file documents, which may include reports, civil paperwork, legal or court documents, correspondence, reports, grants, contracts, budget, agendas, and agenda summaries. Review and process reports that could contain graphic materials. Record and maintain the dissemination information as required and in accordance with applicable state and local laws and guidelines. Prepare and release documents for public disclosure within established time frames as per agency policy. Conduct NCIC validations. Maintain files ensuring that all documentation is filed appropriately and accessible. Files are maintained, archived and destroyed pursuant to Washington State retention schedule. Operate computer terminal/personal computer to enter and retrieve data. Assist with statistical analysis of Sheriff's Office activities including crime statistics sent to the FBI via Washington State (Washington Association of Sheriffs and Police Chiefs). Prioritize and organize work assignments effectively. Recommend policies and procedures as related to area of assignment to ensure effective operations in compliance with legal and other requirements and department goals and objectives. Fiscalduties (Money Handling): Receives payments for a variety of accounts and records the correct information. Quote service fees and receive payment for services.Accurately enters transactional data in to internal and external systems for services rendered. Incorporates accounting best practices and balances tills against systems accordingly. Resolves and/or assists in resolving monetary conflicts when they arise. Calculate and verify daily deposits in conjunction with fiscal division. Departmental Coordination Maintain rosters and registers such as the Patrol Division Personnel Roster or Deputy Activity Register. Screen the Register for information and type reports from the contents. Prepare and coordinate Deputy shift rotation schedules. Schedule and post for sign-up approved off-duty work for deputies. Fill open assignments by posting off-duty work or by paging deputies as needed. Coordinate payment of Deputies for off-duty work. Monitor base-station radio to receive and dispatch requests from and to Field Personnel. Monitor and respond to National Emergency System calls. Maintain contact with CENCOM dispatchers via direct line and computer-aided dispatch terminal to coordinate information. Coordinate a various other tasks. Attend meetings within and away from the workplace Other Job Duties: Assist in conducting equipment inventories. Appear in court to testify, as summoned. Perform a variety of tasks requiring a high level of accuracy and attention to detail. Learn and utilize various law enforcement databases to conduct research for background checks.Test for and maintain job-related certifications, such as ACCESS certification.Read, research, understand and interpret a variety of fiscal and legal documents. Take meeting minutes. Troubleshoot problems in assigned area of responsibility. Provide training to subordinates or fellow employees in departmental procedures or operation of machines and equipment. Perform other related duties as assigned. OTHER POSITION RELATED INFORMATION This position is: Classified as eligible for overtime under the FairLabor Standards Act (FLSA). Represented by a guild. Must wear the office issued uniform for Support Services Guild Members. The Sheriff's Office is a critical 24/7 public safety agency which operates in all weather and emergency conditions. The incumbent may be required to respond regardless of external factors.Must be willing and able to work at any shift at any Sheriff's Office location within Kitsap County (Port Orchard, Kingston and Silverdale; including within a secure correctional facility). RECRUITMENT PROCESS: This position is being posted to add to a current register that will be expiring and to create a newhiring register for future openings in the Kitsap County Sheriff's Office.In order to qualify for a position on the hiring register, you are required to successfully pass the following requirements:Review of qualifications; clerical examination which includes data entry, customer service and other clericalexaminations; and oral board interviews.An applicant must successfully pass each examination requirement before being able to proceed to the next process.Notification will besent to all qualified applicants that will include the actual date, time and location for when they are scheduled to take the tests. WRITTEN EXAMINATION: Our written (computer)assessments are now available online. Kitsap County does offer onsite testing to candidates that do not have the ability to take the online testing. Qualified candidates will be sent a link to complete the online testing duringon August 24, 2018,and candidates must complete the online test within 5 days of receipt of the invitation to test. Accommodationswill be offeredto candidates that do not have the ability to testat home or remotely.The minimum passing score for this examination is set at 70%.However, only 12 candidates with the highest passing score will be eligible to continue in the process. The written exams reflect 60% of the applicants overall score. ORAL BOARD INTERVIEWS : The oral board interview score reflect 40% of the applicants overall score. Oral board interviews are tentatively scheduled forSeptember 18, 2018, and September 19,2018. HIRING REGISTER : When an applicant on the hiring register is offered permanent employment it is contingent upon the applicant successfully passing a polygraph examination, psychological and a complete reference and background investigation, executive board interview and any other process deemed necessary (which may include medical and psychological)by the Sheriff's Office. Any conviction record may be disqualifying. The term of the hiring register shall normally be for six (6) months and in no event longer than two (2) years.Closing Date/Time: 8/24/2018 11:59 PM Pacific


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